Privacy Policy

Last updated: July 2025

1. Introduction

YG Engineering ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our free website promotion.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Business information (company name, industry, size)
• Project requirements and specifications
• Payment and billing information
• Communication preferences

Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Device type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. Free Website Promotion - Special Data Handling

For our free website promotion, we collect additional information:

• Business registration details and documentation
• Financial information to verify small business status
• Business goals and website requirements
• Marketing preferences for case studies

This information is used solely to evaluate applications and deliver the free website service. Unsuccessful applicants' data is deleted within 90 days of the promotion closing.

4. How We Use Your Information

We use your information to:

• Provide and deliver our services
• Process payments and manage accounts
• Communicate about projects and support
• Improve our services and website
• Comply with legal obligations
• Evaluate free website promotion applications

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who assist in delivering our services (hosting providers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets
• With Consent: When you explicitly agree to sharing

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for different periods:

• Active Clients: For the duration of our business relationship plus 7 years for tax purposes
• Prospects: Up to 2 years unless you request deletion
• Free Website Applicants: 90 days for unsuccessful applications, 7 years for successful ones
• Website Analytics: Up to 26 months

8. Your Rights (POPIA Compliance)

Under South African law (POPIA), you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (subject to legal requirements)
• Object to processing for marketing purposes
• Request data portability
• Lodge a complaint with the Information Regulator

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

10. Third-Party Services

Our website may use third-party services:

• Google Analytics: For website analytics (anonymized data)
• Email Services: For communication and newsletters
• Payment Processors: For secure payment processing
• Hosting Providers: For website and data hosting

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa, including countries that may not have the same data protection laws. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: